Privacy Policy and Cookie Usage

Our Company is dedicated to protecting your privacy when you visit or communicate with our site or personnel.

The Privacy Policy offered here, along with our terms of use offers an explanation regarding any personal data you may provide to us or that we garner from you.

The Policy is changed occasionally to update you regarding any changes, so please make sure you review the Privacy Policy.

 [Our Data Controller is Faisal Agha Khan for purposes of the Data Protection Act of 1998.]

1. Data and Information Collected

      To operate our website it is essential to collect or process certain data, such as the following:

1.1 Information regarding your visits to our website, any resources you used such as traffic data, location data, weblogs, and any communication data (these items are included, but not limited to those specified).

1.2 Forms filled out on our website allow us to collect information about you regarding registration or purchases you make.

1.3 Any data collected from communications to us from you, for any reason.

2. How we use Cookies

 It is possible that we may gather information regarding your computer for our services.  This collection of data is used for statistical analysis about our website for use by us or our advertisers.

Any information shared will not identify who you are, but rather be mathematical data about our visitors and their use on our site.  The data does not give out any personal details.

Cookies may be used to gather this general internet data.  When used, cookies are downloaded to your computer without prompting.  The cookie file is stored on your hard drive, where files are transferred to.  This information helps us improve our site and services to you.

All computers can block cookies by activating proper browser settings.  There is a place to enable you to decline cookies under the options menu.  Please note if you decline cookies you may experience limited access to certain areas of our site.

Advertisers can use cookies, which we do not control.  If cookies are used they will be downloaded if you click on any advertisement we have on this site.

3. Information Use

Any information collected and stored regarding you is to enable us to offer better services to you.  We may also use the data collected for the following:

3.1 We may use data you provided in order to offer you information you asked for from our site, in direct relation to our services or products.  We may also send information on products we feel might interest you, as long as you have consented to such communications.

3.2 Any commitments we made to you may require use of your information, used only to fulfil your request.

3.3 We may use your information to explain any changes our website has undergone such as structural or service/ product modifications, which could affect our service to you.

3.4 An existing customer may require contact regarding goods or services that were a subject of an earlier sale.

3.5 We may use your data or allow third parties to use the data, in order to give you information about unrelated goods or services you may find of interest.  We may contact you about these services or goods if you consented to the contact.

3.6 A new customer may be contacted by us or a third party if you have consented to such communication.

3.7 If you do not wish communication from our website or a third party you will be given the opportunity to decline said communication.  We will not allow your information collected while you were on our site to be used by us or a third party if the consent is withheld.

3.8 Please understand that we do not share information that is going to identify you to our advertisers. However, on occasion we may provide them with statistics about our site’s visitors.

4. Personal Data Storage

4.1 It is possible that we may collect transfer data from you regarding locations outside of the European Economic Area.  This information is used for storing and processing.  It may be processed by staff outside the European Economic Area, by a company who works for us or a supplier we have.  An example is where we may process and conclude your order by using payment details or offering support services.  You have agreed to this communication by processing and finalising your order.  At any time you provide personal data, you agree to a transfer for processing and storage.  We take all reasonable steps to ensure the safety of the data transfer in agreement with this privacy policy.

4.2 Data you provide us with will be stored on secure servers.  Any transaction details will be encrypted to provide you safety.

4.3 Transmission of data via the internet is never completely secure, thus a guarantee of data sent electronically or transmitted cannot be given.  Information offered is therefore at your own risk.  If given a password or chosen to obtain a password, you can access the secure section, requiring the password to remain confidential by you, as your responsibility.

5. Sharing Your Information

5.1 If applicable, we may share your personal information to any group member.  This will include subsidiaries or holding companies we may work with, as well as their subsidiaries if any.

5.2 Personal Information may be shared with third parties:

5.2.1 If we sell part or all of our business or assets we may share personal information to a third party.

5.2.2 When legally requested, we may share your information.

5.2.3 Fraud protection and to minimise credit risk may require a sharing of your information.

6. Third Party Links

Third Party Links to websites on our website are not included in our privacy policy.  You will need to check their privacy policy regarding data.  We do not accept liability or responsibility for third party links and their privacy policies.

7. Information Access

The Data Protection Act 1998 provides you with rights to access any information we may collect and store about you.  If you wish to have access to this information it may be subject to a £10 payment fee, used to cover our costs regarding the information you requested.  If you wish to access this data please provide contact details below.

8. Contacting Us

We are happy to receive any queries, comments, or requests you may have regarding our Privacy Policy.  Feel free and do not hesitate to use the following email to contact us: {enter e-mail}

Cookie Usage

What Are Cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user's device. Cookies are used for a variety of reasons, such as to determine user preferences, let users navigate between pages efficiently, verify the user, enable online shopping facilities and generate website visitor statistics.

We use cookies on our site www.vacuumserve.co.uk (and any sub-domain) to create the most secure and effective website possible for our customers.  The cookies we use are completely safe and secure. This Cookie Policy explains what cookies are, how we use them and what benefits they bring.

Our cookies do not store personal information such as your name, address, telephone number or email address. We do not share any information gathered through cookies. The cookies we use cannot look into your computer, smartphone or web-enabled device and obtain information about you or your family or read any material kept on your hard drive.

More information about cookies can be found on allaboutcookies.org and aboutcookies.org

 

Cookies used on this website:

The cookie PHPSESSID is used to maintain a user’s browser session.

We use Google’s Analytics website monitoring tools to gather useful data for this website, including the number of visitors per-day and the Google search queries that led visitors to the website. No personal data is collected or stored within these cookies. The following Google-generated cookies are present within this website:
__utma
__utmb
__utmc
__utmz
NID
PREF

This website makes use of the AddThis social sharing application, enabling quick and easy sharing of web content across social networks such as Facebook and LinkedIn. The following cookies are served from the addthis domain to enable this functionality:
uit
user_segment
uid
uvc
psc
__atuvc


How to manage your cookies

Most web browsers are set up to accept cookies by default. You can change your cookie preferences through your browser settings.

How to Change your Cookies Preferences

On Your PC

Internet Explorer

  1. Go to "Tools" and then "Internet Options"
  2. Click on the Privacy tab
  3. Use the slider to change your cookie settings to how you want them. A description of each setting will appear next to each option.

Mozilla Firefox

  1. Go to "Tools" and then "Internet Options"
  2. Click on the Privacy icon
  3. Change the history settings to set your browser to reject all cookies, or to tailor your cookie settings to how you want them.

Google Chrome

  1. Click on the spanner and select "Settings", which will open in a new tab
  2. On the left hand side, select "Under the Hood"
  3. Click "Content Settings" under "Privacy"
  4. Choose your preferred option in the cookies menu

On an Apple Mac

Internet Explorer 5 (MacOS X)

  1. Choose Preferences from Explorer menu
  2. Select Receiving Files options
  3. Select Cookies
  4. Choose your preferred settings

Mozilla

  1. Choose Preferences from the Edit menu.
  2. Select Privacy & Security, then select Cookies.
  3. Choose your preferred settings.

Safari 1.0 (MacOS X)

  1. Choose Preferences from Safari menu
  2. Select Security icon
  3. Cookie settings are shown in window
  4. Choose your preferred settings

Opera

  1. Go to Opera in the main menu and select Preferences (or press Alt+P to access them directly)
  2. Select Privacy

Mobile

iPad

  1. Go to "Settings" and then select "Safari"
  2. Click on "Privacy", where you will be able to change your cookie settings

iPhone

  1. Go to "Settings" and then select "Safari"
  2. Click on "Privacy", where you will be able to change your cookie settings

Samsung Galaxy

  1. In the internet browser, open the menu and select "More"
  2. Choose "Settings"
  3. Scroll down to "Privacy", and then click to accept or reject cookies, or to clear cookie data

All Other Mobile Devices

All Other Mobile Devices Please consult the device owner's manual.

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0800 122 3340
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